|
Feature Story:
Ulticom Launches Web-based Technical Support Services
Ulticom recently enhanced its technical support capabilities with iSupport, a comprehensive, web-based service tool designed to improve the way customers interact with Ulticom's Helpdesk.
iSupport is a secure and personalized tool that enables customers to create and view Service Requests (SRs) in real time while:
- Pro-actively entering their SRs
- Providing a real-time "snapshot" of the essential information about an SR
- Increasing the quality of interaction with Ulticom's Technical Support Team by providing a real-time status of SRs
- Improving customer satisfaction and the overall customer experience
For additional information & links to the iSupport login click here... full story>>
Message Queue:
|
|
To view this movie in a browser please click here
Signalware 9 Update:
Upcoming Service Pack 1 to Include Advanced SIP and SUA Features
The telecommunications community considers Ulticom to be the global leader in carrier-grade signaling and the release of Signalware 9 service pack 1 (9SP1) further solidifies the company’s leadership position. Signalware 9SP1, to be released later this year, includes an enhanced Signalware SIP, SUA, and a number of additional features.
With 9SP1, the company has dramatically raised the bar for IP-based signaling. Ulticom’s Signalware SIP offering supports up to 4 computing elements in a clustered environment providing developers with true fault-resiliency... full story>>
Contact Information:
Ulticom, Inc. www.ulticom.com
+1 856.787.2760 (Americas)
sales@ulticom.com
+33.497.234.567 (Europe, Middle East, Africa)
eurosales@ulticom.com
+65.6232.2324 (Asia-Pacific)
asiasales@ulticom.com
|
|
