Providing Exceptional Customer Value
Complementing Ulticom’s Signalware product line, Ulticom Services provides a comprehensive portfolio of Maintenance and Support, Educational, and Professional Services.
Ulticom Services provides follow-the-Sun Maintenance and Support coverage with scalable Service Level Agreements. From project inception, Ulticom Services provides training to enable your development team to rapidly become productive using Ulticom products. From Concept, Development, Deployment, through to Sustainment; Ulticom offers remote and onsite Professional Services for every stage of your product’s life cycle. In every phase of your project, Ulticom Services is there to ensure its success.
To strengthen our customer relationships and provide deeper levels of business value, Ulticom Services offer a portfolio of services that are tightly integrated with our Signalware product line. These services are designed for collaboration and innovation at all stages of your product life cycle.
- Design: A collaborative, innovative design process ensures solutions to complex signaling and network challenges
- Development: An Agile, TL9000-certified design and development process, complemented by unsurpassed technical support and educational services, ensure rapid delivery of high quality signaling solutions
- Deployment: Our support services team consists of dedicated professionals providing full life cycle service and global support that stretches from problem investigation, to resolution, to validation and delivery
- Evolution: Strategic customer teams ensure your future product evolution, through roadmap parity and technology synergy
For years, customers have taken advantage of Ulticom’s unique capabilities to implement successful solutions. Our customer collaboration has resulted in optimized signaling solutions, implemented in a multitude of network elements across network access, core, and service delivery planes.